Skip to main content
TrustRadius
Join.me (discontinued)

Join.me (discontinued)

Overview

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping.…

Read more
Recent Reviews

Don't Join.me

4 out of 10
April 26, 2021
Incentivized
Some of our users are using the free version and it is serviceable. It works but has limitations. I think it is in the second tier of …
Continue reading

Great Solution for IT!

10 out of 10
April 23, 2021
Incentivized
We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (66)
    8.5
    85%
  • Desktop sharing (73)
    8.5
    85%
  • Meeting initiation (64)
    8.4
    84%
  • High quality video (69)
    8.2
    82%
Return to navigation

Pricing

View all pricing

Lite

$10.00

Cloud
Month

Pro

$10.00

Cloud
Month

Business

$10.00

Cloud
Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
Return to navigation

Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.1
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.3
Return to navigation

Product Details

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) Integrations

Join.me (discontinued) Competitors

Join.me (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) starts at $10.

Mikogo are common alternatives for Join.me (discontinued).

Reviewers rate Live chat highest, with a score of 8.7.

The most common users of Join.me (discontinued) are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(550)

Attribute Ratings

Reviews

(1-25 of 58)
Companies can't remove reviews or game the system. Here's why
January 25, 2022

Solid and affordable product, especially for remote access to computers, but just pack as much punch as a lot of its competitors

Verified User
Executive in Corporate
Non-profit Organization Management Company, 1-10 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We utilize Join.Me from time to time when working with partners and/or vendors who require easy access to see our desktop screens and make valid and authorized changes to our computer software and/or applications when something is not functioning correctly or ideally. It has been a mainstay of work with these type of IT support folks for a number of years.
Pros and Cons
  • Super easy remote control of computer for authorized individuals
  • Easy to join and share screens/information
  • Trusted, secure
  • Has become somewhat niche since Zoom and other applications can now provide similar built-in support
  • Single/primary use makes it somewhat irrelevant in current space
  • Limitations as far as types of conference interactions and video support
Likelihood to Recommend
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
August 24, 2021

Join.me who? Not a bad way to go.

Mike Narumiya | TrustRadius Reviewer
Mike Narumiya
President, Principal
Klaxon IT Solutions (Hospital & Health Care, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Great, super easy to use tool by anyone. Used it with various clients of all backgrounds. Works every time, and requires no training or really anything to use. Just does what most of us need. Online meetings. Probably has a lot features, but I just want to have a quick and easy way to meet with small clients and this is certainly that solution.
Pros and Cons
  • Easy to use
  • Reliable, never had an issue.
  • Easy to remember URL, easy to share.
  • Pricing. Not as competitive as others for smaller organizations with smaller meetings.
  • Not as well known as some other apps.
Likelihood to Recommend
From a use perspective yes, solid product. I have no complaints about the product itself. But, it isn't as well known as other products out there, and the cost isn't bad, but for small organizations with generally smaller meetings, pricing could be an issue. However, yes, the service is very reliable and works well.
August 15, 2021

Join.me: the creme of the crop

Michael Chow | TrustRadius Reviewer
Michael Chow
Learning Experience Designer / Graphic Designer
ULearn.tech (E-Learning, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Before Zoom, Google Meets, Webex, and Skype, Join.me was the pioneer of online meetings. In the early days of online meetings, Join.me was the leading solution. The application has now grown over the years, adding other features such as whiteboarding, presentations, and hand-raising. It was a great tool and a cost-saving one for me and my colleagues when I could do a Join.me meeting for free. Now, for subscribers to receive better features, they must pay a low-cost plan.
Pros and Cons
  • Screen sharing
  • Internet calling
  • Unlimited audio with international conference lines.
  • Easy interface
  • I would like them to bring back hosting free. Some clients of mine would love this.
Likelihood to Recommend
I and my colleagues saved money when I started doing Join.me meetings for free. My colleagues and I were surprised by how useful Join.me was when we could host a meeting for free. Those days are gone now, and, as a result, subscribers are required to pay a small fee to obtain better features.
June 02, 2021

Join.Me Positive Review

MK
Maura Kelly
Director, Client Services
Pathmatics, Inc. (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used internally at Pathmatics for our Client Services Team to host client meetings, including: initial partnership kick-off calls, initial and subsequent training sessions, quarterly business reviews, client check-in calls, meetings to showcase new functionality or data, and any other calls we may be having with out customers. It's a fantastic tool that allows us to include just one or many people, gives us the ability to dial in by phone or VOIP, screen-share, and the ability to record meetings (which is a huge benefit!).
Pros and Cons
  • Ability to call in via phone or VOIP
  • Ability to share screens
  • Ability to record meetings
  • Ability to include international dial-in numbers
  • Join.me could add additional countries of coverage for their local dial-in numbers (like Egypt, UAE, and other middle-eastern countries).
  • Join.me could create the ability to export the attendee list in 1 click.
Likelihood to Recommend
Join.me is a fantastic product to use any time I'm speaking with a client. Even if a screen-share or recording is unnecessary, it's a wonderful way to connect with one person or several people via a conference line. Additionally, it gives us the ability to have video conferencing (if that's ever necessary) and an incredibly easy way to connect. Beyond speaking with external clients, it's a way for me to connect with colleagues in other locations to discuss our internal work.
May 31, 2021

My Experience With Join.me - Best Web Conferencing Solution For Business

HM
Henry Mwangi
Senior Account Director
MCGEES PROPERTY (Real Estate, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use for basically all our web conferencing needs. Since the tool offers great features and meets our needs, we use it across the whole organization. We use this tool when we need to conduct virtual meetings especially during the the covid-19 times. It has been helpful as some employees can work from home and still contribute to our virtual meetings. Join.me is also a great tool when it comes to inhouse communications.
Pros and Cons
  • With Join.me starting and ending virtual meetings is easy.
  • The quality of video and audio is amazing.
  • Join.me supports many participants during an web conferencing session.
  • Some times Join.me lags more so when the internet is poor.
  • The user interface is lacking - it could better.
  • The tool is not the most affordable.
Likelihood to Recommend
Join.me is great when it comes to holding virtual meetings - web conferencing. This is because it offers great features such as quality audio and full HD video quality. In addition, many people can participate during a virtual meeting which is a plus.

One scenario where Join.me is not appropriate is when some participants are based in areas with poor internet coverage because the software lags and this can be annoying.
May 24, 2021

Join.me great for in-house meetings, but difficult outside of company

Alan Bloxham | TrustRadius Reviewer
Alan Bloxham
Project Manager
Five Star Commerce (Marketing & Advertising, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is a great tool for business use because it gives you the ability to have a unique URL that you can always just jump into. We would tell our clients to just go to join.me/NAMEHERE and they could easily join a screenshare.
Pros and Cons
  • Easily shareable URL for clients and coworkers.
  • Easy screensharing desktop app.
  • Host of call had to install the desktop app in order to use, not always convenient.
Likelihood to Recommend
It's a really great software, but it's more of a budget decision than anything. There are other screensharing apps like Google Meet that maybe aren't as nice with the unique URL, but it gets the job done for free. If a company has the budget for it, it's a really great marketing feature.
May 18, 2021

A simple and easy to use meeting and remote desktop control package all in one

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Every now and then my team gets into situations where it would benefit us in our new remote work status scenarios that we have the ability to screen share and control other users computers. Join.me solves for both those scenarios in one easy to use software package. With my IT background it's often easier and quicker for me to solve a lot of my teams PCs issues instead of waiting for IT to address. With it's remote control abilities I can do just that.
Pros and Cons
  • Screen sharing
  • Remote computer control from anywhere
  • Easy to install and get up and running
  • Certain features can be a little hard to find
  • Not the best user interface compared to some of the more expansive competitors
Likelihood to Recommend
If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.
May 03, 2021

Great tool, but not the best out there

Verified User
Vice-President in Corporate
Hospital & Health Care Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me has been used for our webconferencing tool - helping to connect remote teams as well as internal teams with current and potential customers.
Pros and Cons
  • Join.me makes it easy to join meetings quickly
  • Join.me makes it easy to set up different accounts
  • Join.me has features that makes it easy to engage and focus on the content being presented
  • The video quality can be improved
  • Adding more engagement features like Zoom
  • Can be better at key integrations like with SalesForce
Likelihood to Recommend
I think in general, Join.me has not been able to compete with the features of Zoom or the ease of Google Hangouts. It certainly works fine for web conferencing, but has not been able to keep up with the benefits of other solutions.
April 23, 2021

Join.me has been good

Verified User
Engineer in Customer Service
Insurance Company, 1-10 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We have used it to screen share for technical support issues
Pros and Cons
  • It hosts meetings really well with out being overly complicated
  • The install process was simple not too many questions
  • It seemed to work the first time with any errors.
  • I wish the pricing was more competitive with similar programs
  • I wish it worked on the Amazon platform it would be helpful for tablet users
  • I wish it had a plugin for Safari
Likelihood to Recommend
It is suited when you just need a quick meeting one time or something
April 23, 2021

Great Solution for IT!

Verified User
Director in Corporate
Biotechnology Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we have. This is an extremely valuable software that allows us to resolve many IT issues with minimal interference with employees while they work.
Pros and Cons
  • Desktop sharing.
  • Desktop control sharing.
  • Ease of use.
  • Never had an issue.
Likelihood to Recommend
Join.me is the perfect solution for a virtual company! When working remote, our IT department is able to join a session with an employee and control their computers. This enables the IT department to work on an employees machine to troubleshoot issues with minimal collaboration needed from our employees.
April 14, 2021

Join.Me - would have, could have, should have

Verified User
C-Level Executive in Finance and Accounting
Non-Profit Organization Management Company, 201-500 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used Join.Me for conference and video calls for staff meeting at my previous organization. We tried using it as a cross multiple sites but we found some features were not very intuitive for staff who are not familiar with technology.
Pros and Cons
  • The platform is visually appealing
  • Connection is stable most of the time
  • The content sharing feature can be sharpened up a lot to make it more reliable
  • An option to combine users who are using their computer video and a phone for audio would also create less confusion on larger calls
Likelihood to Recommend
With platforms like Zoom, Google Chat, and Teams having far better superior functionality, Join.Me has a lot of improvements to get back into competition. Join.Me had a reputation that it was one of the first platform to introduce easy to use video features 5 years ago but there has not been a lot of improvements since then.
April 14, 2021

Intuitive platform for online meetings

Verified User
Administrator in Information Technology
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used Join.me for all of our conference calls/product demos meetings
Pros and Cons
  • It doesn't allow you to double book your meetings
  • Recording the meetings and sending out the files to the participants
  • Seamless screen sharing/remote controlling
  • Glitchy at times
  • Long loading/buffering times despite having a good connection
Likelihood to Recommend
Join.me is our conference software for client meetings, demos, etc. It has also been beneficial for client training to either record the meeting and send it or to be able to share mouse control.
April 13, 2021

Join.me - A Video Conferencing Tool For The Rest of Us

Verified User
Consultant in Corporate
E-Learning Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
A client recommended Join.me to us at a time when we were looking for a lightweight video conferencing solution for sales presentations and team meetings. Now we use Join.me as a pitching/presentation tool and quick team meetings as an alternative to Skype and Zoom. Our primary use cases are sales presentations and team project update meetings. We see it as an easy to set up tool and there is no need to download anything so you can send out a link and start a meeting almost immediately (as long as you have participants!)
Pros and Cons
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
  • There is no free tier version beyond a free trial. It would be good if there was a free version of some sort.
  • If you have a large meeting, it can be a bit unstable, whether this is connectivity or the platform itself is hard to say.
  • Mobile Apps do not offer the same experience as the web experience, you can find yourself kicked out of a meeting while other participants may still be in the same meeting. Some synergy between the web and mobile apps would be great.
Likelihood to Recommend
I think Join.me would be ideal for smaller meetings of say under 50 people. Team meetings, client pitches, collaborations are just a few scenarios where Join.me may be useful. If you have a bigger meeting with more than 50 participants, you may need to look for another solution.
April 08, 2021

A Meeting You Won’t Mind Joining

John Cupoli | TrustRadius Reviewer
John Cupoli
Business Development
QuotaFactory (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our team worked directly with companies to generate business opportunities for their sales teams. It is incredibly important to be able to get both our team and our client’s team together to discuss messaging and what we have found in our discussions with target prospects. In many cases, the teams were in different states. We used Join.Me not only to connect and talk but also share screens to go over data points and strategize any changes to who we target or how we approach those targets.
Pros and Cons
  • Screen sharing works very well and especially in today’s climate can help make meetings far more effective.
  • I’ve used other platforms like Microsoft Teams that have been incredibly difficult to reliably connect to calls or stay connected. Join.Me has always been stable when in use and very rarely has any hiccups in connecting which is extremely important when conference calls are the only way to communicate.
  • The UI is intuitive and user-friendly. It is extremely easy for a new user to pick up and use effectively quickly. I’ve used other platforms where some features are not apparent and you may completely miss, while Join.Me’s UI is easy to navigate and learn quickly.
  • Great recording feature which I used for creating product demos that could be shared with our clients so they can see a prospect's question and reactions to different features of the software I am demoing.
  • In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.
Likelihood to Recommend
Join.Me is great in almost any scenario you are connecting with other people and need to share information. Particularly when there are a larger number of people on a call. Join.Me lends itself to group collaboration as for the most part it has great connection and the screen share is top-notch. The only issue I run into is when using cellular data where even in the best service areas doesn’t perform as well as other options like Zoom. If you plan on working from home or have a good wireless network you should be fine but if the majority of folks are going to be connecting on cellular networks I would explore different options.
February 08, 2020

Hey, look what I'm doing!

Alvin Fayman | TrustRadius Reviewer
Alvin Fayman
Data Business Unit Manager
Nurture Marketin (Marketing & Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Join.me across the company. To share screens for demonstrations of new activities as well as for collaborating on works in progress.
Pros and Cons
  • Very clear visual engagement.
  • Smooth transition of sharing control among users.
  • Audio controls -- we prefer to use phones for voice contact during screen sharing.
Likelihood to Recommend
Join.me is easy to connect with other users for a clear view of screens during sharing. Exchange of sharing privileges is also a simple process.
November 11, 2019

Join me in a meeting any time, anywhere

Verified User
Employee in Sales
Computer Software Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is the tool we use on a day to day basis to show our software to potential clients. We use it to screen share our software and take clients through our demonstration. It also has the capability of being the platform we use to speak to clients if it's not done via phone calls separately. It is used by our implementation teach to train current users of our software or our Sales team with the goal of selling the software. We do not travel to the properties to do these so the screen share helps us in the simple fact we don't have to leave the office.
Pros and Cons
  • Easy to get potential clients on the demonstration from their site.
  • User-friendly platform.
  • Customized emails to send over to people with calendar invites attached as well.
  • Lag time - I understand it depends on the internet access by both parties but either way can be extremely frustrating.
  • Recording a demonstration could be easier.
Likelihood to Recommend
It is definitely well suited for a company that does not plan on traveling to show their product. It is easy to do screen sharing as well as meetings on the go internally with the team. It's not well suited I believe with higher up clientele just because the lag could show or present a poor representation of the product you're trying to sell.
September 27, 2019

Join.me is a great addition to our Training team

GS
Greg Smith
Database Administrator
WorldVenture (Non-Profit Organization Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Join.me both by a department or across the whole organization. We have many off-site workers and this allows us to train staff using the same tools because we are learning at the same time.
The business problems it addresses is clarity in meetings and training because we all get the same information at the same time.
Pros and Cons
  • The Join.me app is user-friendly.
  • The Join.me app is intuitive, an example is navigating from assigning someone to take command of the screen is just a click and to retrieve control back is also just a click.
  • The connectivity and setting up meetings is practically done for you...copy and paste the link in an email for the fellow participants to join and connect.
  • I don't have any input on this. I've been happy with everything thus far.
Likelihood to Recommend
Join.me is known in our industry and has been consistent in being available for conference use, so we don't usually look outside Join.me for a tool to use in out meetings that reach outside our 4 walls. It would only be "less suited" if we could obtain better communication in person.
September 25, 2019

Join.me is a great solution for meetings

Alan Gadbois | TrustRadius Reviewer
Alan Gadbois
Esports Recruitng Coach
NCSA Next College Student Athlete (Sports, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used Join.me as a method of support for clients and personnel when primary methods don't work. We also used to use this for meetings when screen sharing was needed.
Pros and Cons
  • Easy to connect.
  • Screen sharing.
  • The quality of the connection is lacking.
Likelihood to Recommend
Join.me is great for screen sharing and support. It is also great for meetings where screen sharing is needed. I've found that it's not as well-suited for screen sharing in gaming.
September 20, 2019

Janky Wi-Fi and crappy mobile? Join.me's got you, fam

Maximus Mednick | TrustRadius Reviewer
Maximus Mednick
Lead Solution Instructor
Riverbed Technology (Computer Networking, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The use of Join.me was initially an ad hoc decision because of numerous going issues with the company's existing online meeting, classroom and desktop sharing platform. As a global online and on-site instructor, the show must go on for our paying customers, so I set up a 'classroom', in my personal Join.me space for the day. Using the integration with Office 365 Outlook, I was able to quickly send a new invitation to my globally sprawled students with toll-free numbers for all of them. The class one flawlessly that day including multiple brakes, online labs in which I monitored other people's desktops, and screen recording. That was the last time I ever used our corporate solution and stuck with join.me. The bulk of our instructors last I checked, we're all using the corporate Join.me service without any issues.
Pros and Cons
  • Screen sharing.
  • Global toll-free telephony.
  • Product integration.
  • There are no shortcomings in this product, at least for our team. It's a perfect fit. I don't have to think about it. It's a perfect fit. I don't have to think about it.
Likelihood to Recommend
If you're sitting in a hot, distant from anything technological beyond a fax machine, crappy hotel, whilst tethered to some janky ISP/scooter repair shop's WiFi, and your only mobile phone has a questionably sourced SIM card. It also happens you're about to teach 15 technologist adept professionals for the next 8 hours online, then you're in great shape with Join.me.
September 17, 2019

Join.me in not resigning your join.me account

Samarah Sardoni | TrustRadius Reviewer
Samarah Sardoni
Lead Project Manager
EKR (Marketing and Advertising, 11-50 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
My company currently uses Join.me for client and meeting calls (and screen shares when needed). Join.me often replaces an in-person meeting which allows us to still deliver/present what is needed to the client without extending the timeline due to the difficulty of scheduling between several people.
Pros and Cons
  • Join.me offers several dial-in locations.
  • Join.me screen sharing allows you to transfer the presenter role.
  • Join.me is easy to schedule and the Chrome extension is great if you are the only one using the account.
  • The only way to pass the presenter role is for all parties to have the join.me app downloaded. That isn't always very realistic.
  • I have had several calls where the sound quality is not very good and the call will randomly end.
  • If you have several people logging into the same account (which you probably shouldn't) then the Chrome extension is a terrible idea. I have experienced double-booked meetings before.
Likelihood to Recommend
When you have more than two parties that need to be on a call or screen share, Join.me facilitates a place where everyone can easily call in and view the presentation. When there are multiple parties that are unknown to each other, it allows each party to introduce themselves before getting onto the actual call.
September 17, 2019

LOVE IT

Valerie Barrera | TrustRadius Reviewer
Valerie Barrera
Associate Media Planner
Good Apple (Marketing and Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
My organization uses Join.me for most to all of our conference calls with clients! We use it to go over our media plans and to share our screen.
Pros and Cons
  • Never lags
  • Easy to use
  • Easy to join
  • Honestly, haven't came across any cons
Likelihood to Recommend
I never had any issues with Join.me. Our clients love dialing into Join.me a lot more than other software we have because of how easy it is to join with almost never any problems.
September 17, 2019

Doesn't require attendees to download a plugin, so makes starting meetings faster and easier

McKay Salisbury | TrustRadius Reviewer
McKay Salisbury
Founder/CEO
Five Star Commerce (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We mostly use it to do screen shares with clients. Since we are a marketing service provider, we're working with many different clients and Join.me allows us to teach them things that would be hard to explain without the visual aids. Often we'll have to have them do something on their end of the Amazon account so Join.me allows them to easily connect our computers so we can walk them through the process. It's also very useful when we are training clients as we can have them do things themselves which helps solidify the information much better than us just showing them.
Pros and Cons
  • Most importantly, it's very quick and easy for companies to join. You have a custom URL and you just tell them to go there and follow the directions.
  • They do NOT have to download a plugin to see your screen, which makes things a LOT easier. They only have to download the plugin if you want to have them share their screen or give them mouse control.
  • It loads pretty quickly and has a lot of local numbers, typically the directions are clear and clients don't have trouble joining.
  • Occasionally I have clients who have difficulty joining, I think it may be due to a technical glitch so I'm looking into that.
  • As with any screen sharing, sometimes the image lags a lot if either party has a slow internet connection.
Likelihood to Recommend
Its free plan is great and it's just easier to use for clients than other tools since they don't have to download a plugin in order to join the meeting.
September 16, 2019

Have you tried Join.me for your meetings?

Ashia Ackov | TrustRadius Reviewer
Ashia Ackov
Editor
AV Magazine (Entertainment, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
At AV Magazine, we are a small team that collaborates all across the United States. We have employees from Miami, Kansas City, and Santa Monica. Sometimes we share ideas from stories that we are working on, and this program makes it easier to do. All we have to do is share a link and everyone is connected.
Pros and Cons
  • They offer a free trial version for you to try before you even decide if it's right for you. But they also have 3 great packages to believe in. We are using the Pro Version, which is right in the middle.
  • You can host video conferences and record them for team members that couldn't make the meeting.
  • We can instantly have reports converted to Excel.
  • Honestly, There is nothing I can say negative at the moment. I actually forgot to mention they also have an option for Toll-free calling. You would have to have the OpenVoice before you use it to connect, but it is available if needed.
Likelihood to Recommend
Join.me makes it easier for our team to stay connected even when we are miles apart. Linking up was as simple as sending a link and joining a quick meeting to collaborate on Magazine layouts for the quarter.
Since using Join.me, we even have convenient, in-app reminders of scheduled upcoming meetings. I would recommend this to small businesses, which is what we are, but it is also perfect for larger groups.
September 14, 2019

Join.me Review

WH
William Houck
Account Executive
AnswerRocket (Computer Software, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used to run demos and communicate with prospects and clients around the world.
Pros and Cons
  • It's easy to find the link to join and number to dial. Unlike some screen shares that are impossible to get in to.
  • I have a lot of issues when people join. Sometimes it takes 15 min for people to get in and that takes up a lot of time in our meetings.
Likelihood to Recommend
Running demos of our software.
September 14, 2019

Join.me packs the bang in the buck.

Verified User
Employee in Marketing
Education Management Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our company use Join.me for many things. Join.me is used by our sales team for one-on-one product demos and sales. Our marketing department uses it for webinars (I think the limit is 50 people before you upgrade to the next tier). Customer care uses Join.me to provide professional development and one-on-one training.
Pros and Cons
  • Users don't need to install software to join a meeting. This is a tremendous asset. We are able to just send a link to a customer and they can click to join.
  • Join.me can record a video of the meeting.
  • Excellent control over the group. You mute individuals or the whole group and share the presenter role quickly.
  • Lags *IF* the guest has a poor internet connection and you are doing audio + screen share through the computer. If you do audio via the phone then it's not an issue. By "lag" I meant that when you show a slide, the guest may be seeing the prior slide for a few seconds.
  • Lags when you have a large audience. Once I ran a webinar with 200+ people join and once I got past 75 guests people were not able to connect to me anymore.
Likelihood to Recommend
Join.me is ideal for one-on-one meetings whether for sales or support. It's great because the user doesn't need to download software and because it works well with Google calendar. For instance, when you make a Google cal event, a Join.me link can be created automatically. These two reasons make it very ideal for one-on-one meetings.
Return to navigation